更多“人际交往也称人际沟通，是指个体通过一定的语言、文字或肢体动作”相关的问题
以下哪条电话处理是正确的？
A．当客户使用地方性语言进行咨询时：“对不起，请问您能使用普通话吗？”
B．当客户声音很小时：“对不起，我听不清楚您的声音，请您重新拨打”
C．当客户报的手机号码有误时：“对不起，您的手机号码是XXX吗？（如对方确认），很抱歉，您报的手机号码有误，请您再核对一下，好吗？”
D．当客户要求得到其他部门电话、资料或找公司内部员工时：“请稍等，我马上帮您转接。”
E．当客户咨询非联通业务时： “对不起，我帮您查询后回复您，行吗？
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NPN型三极管处于放大状态时，三个电极中____极电位最高，____极电位最低 。
下面是食品添加剂的是（）。
A.色素
B.谷氨酸钠
C.淀粉
D.山梨酸钾
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“患儿，年龄7岁”此项信息在小儿跌倒/坠床评分表中分值为（）。
A.0分B.1分C.2分D.3分
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有int *xp，*yp，则执行*xp +=*yp需要访问内存多少次（）
A . 1
B . 2
C . 3
D . 4
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2，3，10，26，72，( )
A．144
B．196
C．200
D．216
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A注册会计师负责对甲公司2011年度财务报表进行审计。在审计过程中遇到下列有关评估重大错报风险的事项，请代为做出正确的专业判断。
A.直接假定甲公司收入确认存在特别风险 B.将甲公司管理层舞弊导致的重大错报风险确定为特别风险 C.直接假定甲公司存货存在特别风险 D.将甲公司管理层凌驾于控制之上的风险确定为特别风险
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Passage Three Teaching children to read well from the start is the most important task of elementary schools. But relying on educators to approach this task correctly can be a great mistake. Many schools continue to employ instructional methods that have been proven ineffective. The staying power of the "look-say" or "whole-word" method of teaching beginning reading is perhaps the most flagrant example of this failure to instruct effectively. The whole-word approach to reading stresses the meaning of words over the meaning of letters, thinking over decoding, developing a sight vocabulary of familiar words over developing the ability to unlock the pronunciation of unfamiliar words. It fits in with the serf-directed, "learning how to learn" activities recommended by advocates of "open" classrooms and with the concept that children have to be developmentally ready to begin reading. Before 1963, no major publisher put out anything but these "Run- Spot-Run" readers. However, in 1955, Rudolf Flesch touched off what has been called "the great debate" in beginning reading. In his best-seller Why Johnny Can’t Read, Flesch indicted(控诉)the nation’s public schools for miseducating students by using the look-say method. He said-and mere scholarly studies by Jeane Chall and Rovert Dykstra later confirmed-that another approach to beginning reading, founded on phonics(声学), is far superior. Systematic phonics first teaches children to associate letters and letter combinations with sounds; it then teaches them how to blend these sounds together to make words. Rather than building up a relatively limited vocabulary of memorized words, it imparts a code by which the pronunciations of the vast majority of the most common words in the English language can be learned. Phonics does not devalue the importance of thinking about the meaning of words and sentences; it simply recognizes that decoding is the logical and necessary first step.
A．talk about shortly
B．start or cause
C．compare with
D．oppose
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接受Cosentyx治疗的患者中多少患者在治疗52周后出现抗抗体（）
A.不到2%
B.不到0.1%
C.不到1%
D.不到0.5%
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下列不是影响天然气压缩系数的因素是（）.
A.压力
B.温度
C.流量
D.天然气组分
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什么叫矿石自然安息角，影响自然安息角的因素有哪些？
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班组管理是在企业整个生产活动中，由（）进行管理活动。
A.职工自我
B.企业
C.车间
D.班组自身
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在旅游涉外活动中，导游人员应尽量不喝或少喝酒，饮酒时酒量不超过自己酒量的（）。
A、1/2
B、1/3
C、1/4
D、1/5
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v≤120km/h时相邻吊弦高差安全运行值≤（）mm。
A . 20
B . 30
C . 40
D . 50
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丙烯聚合生成聚丙烯，聚丙烯结构式为（）。
A . A、https://assets.asklib.com/psource/2016071717272432491.gif
B . B、https://assets.asklib.com/psource/2016071717273185804.gif
C . C、https://assets.asklib.com/psource/2016071717273845795.gif
D . D、https://assets.asklib.com/psource/2016071717274379560.gif
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