题目内容 (请给出正确答案)
提问人:网友d*******1 发布时间:2022年4月4日 21:28
[多项选择题]

作为VIP客户服务经理,在SEB需求挖掘法中的“利益”,可以做的事()

A.从搜集的信息中分析客户的潜在不满和需求

B.向客户介绍我们的方案能给客户带来的利益

C.检查客户理解程度是否接受

D.不顾客户接受程度,强行介绍自认为能给客户利益的方案

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